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Automating Business Processes

by Stuart Robertson : Improve : Innovate

Automating Business Processes

Focus on the Business Design

Quickly adapting processes to support evolving business models is now essential to remaining relevant in this digital age. The typical, traditional top down innovation model has meant organisations have been slow to respond to changing demands on the business. A more diffuse, rapid innovation model enables greater agility in the workplace.

Digital Automation Platforms have analytics software that allows all employees - including the lines of business and IT - to see which processes are working and which are not, allowing employees to contribute to the innovation and iteration process.

To successfully compete in this increasingly digital world, enterprises need to transform their existing and often inefficient manual operations and analogue processes to automated digital workflows and document generation. Digital automation platforms allow organisations to integrate business solutions, platforms and IT systems across large communities. This capability enables companies to coordinate work across their entire business infrastructure internally and externally. With the capability to quickly define and deploy updated processes we see much faster innovation enabling organisations to remain competitive and relevant in a fast-changing world.


Digital Automation Platforms are emerging as uniform development, integration and runtime DevOps environments. No-code DAPs are easier to use and manage, and now scale beyond their predecessors. DAPs will also integrate or include Robotic Process technology to craft software bots that automate repetitive human tasks which were impractical to automate within packaged business applications or traditional Business Process Management tools. We see DAPs emerging as the preferred rapid DevOps platforms for enterprises across all industries, allowing users to focus on improving and automating how the organisation operates, while freeing time to focus on the Business Design.

Fast Time To Value

The overall benefit of Digital Automation Platforms is speed – they can potentially shave 50-90% off development time compared with coding. We believe low-code/no-code DAPs will craft nearly half of all applications developed in the coming years because they take less time to prototype, test and deploy and can be readily adapted to change.

Intelligent Process Automation can extract insight from process execution, enabling discovery and continuous improvement. In so doing, they enable an application development discipline focused on intuitive user experiences, contextual awareness and agile adaptation. IPA offers new means to accelerate business operations based on awareness to make them efficient, as well as extract knowledge from automated execution to meet the innovation needs of modern enterprises.

Unified application development and IT operations streamlines and accelerates deployments. The old legacy environments can be complex and costly for DevOps. The modern approach of simple, rapid, enablement with Digital Automation Platforms using collaborative features combining development and runtime capabilities accelerates the evolution of enterprise solutions. By involving all stakeholders and requiring much reduced coding expertise, a higher proportion of the investment effort is focused on the Business Design rather than the technology design and development.

The result is enterprises evolve at the pace needed to keep ahead by being the innovators. They are the thought leaders who are defining the transformations happening in their industry.

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